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A workspace is your own account on the ClinikEHR API platform — separate from any one clinic’s data. Every workspace starts on Sandbox and moves to a paid plan by request; there is no self-serve checkout yet.

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The three plans

Exact prices and allowances are shown on the pricing page in your dashboard — they are never hardcoded here, so this page can’t drift from what you’re actually billed. The pricing page shows both USD and NGN.

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Being listed vs. reaching data

Being found in the network search (so a clinic or partner can discover your workspace) needs only a paid ClinikEHR API plan — Essential or Enterprise. Actually reading a clinic’s own data is separate: it also needs that clinic itself to be on a Team-level (or higher) ClinikEHR subscription. A live key can be minted and even connected to a clinic on a lower plan, but the clinic-side gate refuses the call until the clinic upgrades — see Errors for plan_required.

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Going live

There is no in-app checkout for a workspace plan yet. To move off Sandbox:
  1. Verify your workspace — a domain check plus a completed business profile.
  2. From your dashboard’s pricing page, select Contact us to go live. This opens your own mail client with a message already addressed to ClinikEHR — nothing is sent from the page itself.
  3. ClinikEHR sets your workspace’s plan once you’re approved. There’s nothing further for you to configure — a live key you already created starts working the moment the plan takes effect.
A workspace on Sandbox can still create a live key today if it is verified — but that key is refused on its very first live call with workspace_plan_required until the workspace has a paid plan. Don’t rely on the ability to create the key as a sign it will work; check your dashboard’s Plan & usage page, or wait for the plan-set confirmation, before pointing production traffic at it.

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What happens if you exceed your allowance

See Usage and billing — exceeding Essential’s included requests or connected clinics is billed automatically. Your service is never interrupted mid-month for going over an Essential allowance; only a contracted Enterprise hard cap can refuse a call outright (quota_exceeded or limit_reached).